Below is a quick overview of events around the world that may cause delays to the delivery of your international shipments.
South Sudan - 26th December 2011
Please be informed that the 27th December and 28th of December 2011 have been declared as public holidays in South Sudan (JB3).
There will no pick up, deliveries and clearance during this time. Business will commence on the 29th of December 2011.
Belgium - 23rd December 2011 (update)
Belgian air traffic controllers ended strike - TNT resumes normal operations
TNT Express resumed operations at Liège Airport yesterday night after the end of a 24-hour strike by air controllers.
TNT's air and ground operations will fully return to normal today. During the strike, TNT took steps to minimise delays for its customers. We temporarily operated flights to other airports and transported even more consignments by road within Europe.
TNT regrets the inconvenience caused and apologises to its customers for these disruptions caused by circumstances beyond its control.
Belgium - 21st December 2011
TNT Express takes contingency measures to overcome the restrictions of air traffic over Belgium between 21 and 22 December
Belgian unions have called for a general strike in the public sector between today 10pm (CET) and tomorrow 10pm (CET) to protest pension reforms. TNT Express is not taking part in this strike. Unfortunately, despite previous assurances from the Belgian air traffic authorities, TNT has just been informed that some essential services to operate flights to and from its European hub at Liege airport will not be available during the 24-hour strike.
TNT’s first priority is to service customers. We are therefore taking contingency measures across Europe to minimise the impact of a partial or total closure of the Belgian airspace. Our customers’ air consignments normally passing through Liege will be transported via other routes. TNT’s intercontinental flights will be diverted to neighbouring airports. TNT is lining up additional vehicles and workers to transport more volumes by road.
However, we are sorry to inform our customers that we will not be able to ensure a 24 hour delivery service in all cases, due to the late notification of the strike in air control services and to the impossibility to fully activate our business continuity plan.
While TNT Express respects the right to strike, the timing and short notice are particularly bad for businesses such as TNT at a critical time of the year.
We are in constant talks with all the relevant Belgian air traffic authorities and will update this statement if the situation develops.
United Kingdom - 9 August 2011
Civil Unrest within Main UK Cities
As reported widely on both National TV and Press, a number of cities across the UK have experienced a considerable amount of civil unrest during the past 2-3 days.
Fortunately, to date, the effect on our operations has been very limited. However, we have taken action in order to ensure our service to our customers remains at the highest possible level whilst maintaining a safe and secure workforce.
At present, only a small number of our local depot operations have been affected by the civil unrest and subsequent disruption, these being Croydon, Enfield and London City. There is also a perceived risk of the following locations being adversely affected: London Heston, Birmingham, Liverpool, Manchester Bredbury, Manchester Trafford Park, Park Royal and Luton, although, with the very unpredictable nature of the unrest, other locations around the country cannot be discounted.
A full contingency plan has been brought into effect to minimise the disruption to our operation and to ensure the safety and wellbeing of our employees and our customers’ goods. Our teams across the country are empowered to carry out dynamic risk assessment as the circumstances demand.
To track and trace the status of your consignment click here.
For the latest information on the situation - www.bbc.co.uk/news
VOLCANIC ASH UPDATE
25 May 2011 – 12:00 NOON CET
The Iceland volcano Grimsvötn has stopped erupting. The European air safety organisation Eurocontrol today said the ash cloud could affect Berlin and also parts of Poland today. However, airports in Germany south of Bremen are not expected to be affected. There are no restrictions on flights in any other part of Europe. According to the Ash Advisory Centre (VAAC) in London, the ash cloud coverage will dissipate during the day.
As expected yesterday, the ash cloud impacted parts of Iceland, Scotland, Sweden, Latvia and northern Germany. Last night and this morning, TNT Express, like other airlines, could not operate flights to Edinburgh (Scotland), Stavanger (Norway) and Gothenburg (Sweden).
In coordination with its customers, TNT Express has rolled out contingency plans to re-route Edinburgh-bound flights to East-Midlands and Gothenburg-bound flights to Oslo. TNT Express completes the linehaul legs by road. TNT’s service to and from the US is expected to return to a normal schedule shortly.
The actual impact of the eruption on TNT Express’ operations has been limited. The company’s air hub in Liege is fully operational. Although we do not expect any major disruption to our service during the next days, we are keeping a close eye on the situation together with the aviation authorities.
Russia - Moscow Domodedovo Airport Bombing
TNT Service Update - 25 January 2011 15.00 hours
Air traffic to Russia is subject to disruption and potential delays in the wake of Monday's bomb blast at Moscow's Domodedovo Airport. Heightened security alerts at Domodedovo - the Russian capital's busiest airport - and other airports across the country, will inevitably impact on flights to and from Russia in the coming days.
TNT Express Services is working to try and ensure deliveries to and from Russia continue as normal but, in light of the disruption, are advising customers that some service delays may be experienced in the transportation of their goods to and from Russia.
Australia - 19th January 2011
Update 6 Floods Australia
This broadcast includes and update on other areas of flooding across Australia. This will be the last broadcast with any subsequent communication confined to local depots.
Queensland
BNE - Brisbane
Whilst there is a significant amount of freight to be delivered, PUD capability is being maximised to attempt delivery to all locations in a position to receive freight. Pick-ups as normal.There are still some areas of Brisbane inaccessible
Queensland
CNS - Cairns Depot - No operational restrictions but backlog of delivery cons to recover
MCY - Maroochydore Depot - No operational restrictions but backlog of delivery cons to recover
MKY - Mackay Depot - No operational restrictions but backlog of delivery cons to recover
OOL - Gold Coast Depot - No operational restrictions but backlog of delivery cons to recover
TSV -Townsville Depot - No operational restrictions but backlog of delivery cons to recover
TWB -Toowoomba - No operational restrictions but backlog of delivery cons to recover
GLT - Gladstone - No operational restrictions but backlog of delivery cons to recover
BDB - Bundaberg Depot - No operational restrictions but backlog of delivery cons to recover. Areas of Bundaberg still remain flooded and inaccessible.
ROK - Rockhampton Depot - No operational restrictions but backlog of delivery cons to recover.South Rockhampton remains flooded and inaccessible
GYP - Gympie Agent- No operational restrictions but backlog of delivery cons to recover
MDH - Maryborough Agent - No operational restrictions but backlog of delivery cons to recover
QUE - Crows Nest , Pitsworth/Milmerran, Warwick - No operational restrictions
QUE - Chinchilla , Oakey- No operational restrictions
QUE - Kingaroy - No operational restrictions, limited outside area delivery due to road closures still
DBY - Dalby - No operational restrictions
RMA - Roma - No operational restrictions
CTL - Charleville - No operational restrictions
SGO -St George & surrounds - No operational restrictions
SNH - Stanthorp - No operational restrictions
GOO - Goondiwindi- No service
New South Wales
GFN - Grafton - No operational restrictions however following locations serviced by GFN are impacted Maclean - Still some areas inaccessible
Victoria
There has been localised flooding in Western Victoria that has impacted areas to the west of Ballarat
HSM = Horsham - Horsham agent is still closed and the following areas will not be serviced today and until further notice.Kerang, Boort, Charlton, Donald, St Arnuad, Warracknabeal and Horsham.
SHT - Shepparton - services to Echuca have resumed.
Iraq - 18th January 2011
PICKUP and DELIVERY DELAYS - BAGHDAD, IRAQ
Please be informed starting today the 18th January 2011, pickup and deliveries in and around Baghdad (BGW) will be closed until Friday the 21st January 2011 due to a large number of people gathering for a religious procession.
Vehicle traffic is affected and most of the offices, shops and schools will be closed. Delivery and pick up can't be done during the said period, all affected consignments will be updated with relevant status codes.
Its is requested to hold your escalation/pickup requests during this time.
Vietnam - 11th January 2011
Party Congress - Pick-up & delivery delay in HAN
The 11th Party Congress will be held in Ha Noi-HAN from 10th January 2011 to 20th January 2011. During this period the access to Hanoi streets will be banned. Delays in pick up and delivery of heavy shipments are expected. Please keep escalations to a minimum.
Norway - 4th January 2011
Due to heavy snowfall in the eastern part of Norway delays with pick-up and deliveries are expected. Please hold escalations during this time.
Europe - Extreme weather conditions - 29th December 2010
TNT’s road network resumed normal operation as of 26 December
It is expected that TNT is resuming its normal operation from its air hub in Liège as of 30 December
Europe has been dealing with the most extreme weather conditions since the last 24 years. Liège airport, TNT’s central air hub in Belgium, as well as other European airports, was severely disrupted due to extremely bad conditions and heavy snow showers. In the past week and days this has been causing delays for shipments that travel by air in Europe. Currently the continued difficult operation conditions due to an accumulation of snow and ice are almost resolved and it is expected that TNT is resuming its normal air operation as of Thursday 30 December 2010.
TNT has activated its business continuity plan and were possible has re-routed the affected shipments onto its European Road Network, although the roads were also impacted by the bad weather conditions. TNT will do its utmost to keep customers informed about the status of their shipments and managed to resume normal operations through its European Road Network as of Sunday 26 December 2010.
United States of America - 27th December 2010
JFK Status
Roadways to and from the JFK facility are not accessible. Heavy snow drifts and disabled vehicles are blocking access at present. Please refrain from sending escalations, refer to track & trace for updates.
Ghana - 23rd December 2010
National Day
Please be informed that TNT Ghana (ACC) will be closed for National Day on Monday 27th of December and Tuesday 28th of December. Normal business will resume on Wednesday the 29th of December. There will be no pick-ups or deliveries during these days. It is requested that escalations are held during this period.
Swaziland - 23rd December 2010
Incwala Holiday
Please be informed that TNT Swaziland (MTS) will be closed for Incwala Holiday from Friday 24th of December till Monday 27th of December. Normal business will resume on Tuesday the 28th of December. There will be no pick-ups or deliveries during these days. It is requested that escalations are held during this period.
Oman - 23rd December 2010
Please be informed that TNT Oman (MCT) will be closed for National Day from Saturday 25th of December till Monday 27th of December. Normal business will resume on Tuesday the 28th of December.
Skeleton staff will operate in Customer Services to attend to urgent queries only, but there will be no pick-ups or deliveries during these days. It is requested that escalations are held during this period.
Europe - 21st December 2010
Service-update: Winter Weather Affecting Parts of Europe
Areas of Europe, in particular in Belgium, France, Germany, Luxembourg and the UK, continue to be severely impacted by adverse weather conditions that may cause collection and delivery delays.
TNT has full contingency plans in place to minimise service disruptions but snow storms have heavily affected all transportation networks.
Wherever possible, and with safety of our employees, our customers and the general public at the forefront, we will do our utmost to minimise impact on our customers.
For the latest status of your shipments, please use our tracking tool.
Belgium, The Netherlands and Luxemburg - 17th December 2010
Severe weather conditions
Due to the severe weather conditions across many parts of Belgium, The Netherlands and Luxemburg, deliveries may be delayed. Collections are affected as well and export consignments stand a chance to miss the connection because of late arriving PUD vehicles.
Please keep your escalations to a minimum.
Qatar - 17th December 2010
Please be informed that TNT Qatar (DOH) will be closed for National Day on the 18th and 19th of December. Qatar will be back to normal working hours on the 20th of December. There will be no pick-ups and deliveries during these days. It is requested that escalations are held during this time.
Switzerland - 17th December 2010
Severe weather conditions
Due to the heavy snowfall and bad road conditions in Switzerland, pick ups and deliveries will be delayed.
All affected shipments will be updated accordingly. Please keep escalations to a minimum. Thank you.
Germany - 16th December 2010
Severe Weather
Germany is currently facing extreme Snowfall & Snowstorms throughout the country. Federal Authorities have called a ´State of Emergency´ in various regions. As of 14:30 CET, all German Depots have either ceased PU&D activities , or vastly restricted pick up and delivery areas.
We ask that you keep escalations to an absolute minimum to allow us to deal with these extreme conditions. Further updates will be provided by the German Operations Control Centre, when the situation develops.
Sweden - 16th December 2010
Severe weather conditions
Due to the ongoing severe weather conditions across many parts of Sweden, we have suspended our guaranteed service levels in GOT and JKG areas.
A lot of freight will have a 24 hour delay due to late incoming line-hauls. Please hold your escalations to a minimum.
Czech Republic - 15th December 2010
Severe weather conditions
Due to the heavy snowfall in the Czech Republic, pick ups and deliveries will be delayed. All affected shipments will be updated accordingly. Please keep escalations to a minimum.
Austria - 15th December 2010
Severe weather conditions
Due to the heavy snowfall in Austria, pick ups and deliveries will be delayed.
All affected shipments will be updated accordingly. Please keep escalations to a minimum.
Iraq - 14th December 2010
Please be advised that TNT IRAQ (BGW) will be closed for Arusha (Public holiday) from the 14th December 2010 to the 18 December 2010. Iraq will be back to normal working hours from Sunday 19 December 2010. There will be no pick-ups and deliveries during these days.
It is requested that escalations are held during this time.
Bahrain - 13th December 2010
National Day and Ashura
Please note the following public holidays have been officially announced in Bahrain for National Day and Ashura. From Wednesday the 15th of December 2010 till Monday the 20th of December 2010. Normal business will resume on Tuesday 21st of December 2010.
Skeleton staff will operate on Monday the 20th of December 2010 to support essential operations in PUD and Customer Services.